Shipping Policy

At Below 42, we take care to ensure that your order reaches you safely, securely, and in the best possible condition. This Shipping & Delivery Policy explains how we process and deliver orders placed through our website.

Orders are generally processed within 1–2 business days after successful payment confirmation.

Orders placed on Sundays, public holidays, or during periods of exceptionally high demand may require additional processing time.

Once your order has been dispatched, you will receive the relevant shipping/tracking information, wherever tracking is available.

Our estimated delivery time within India is generally 3–7 business days from the date of dispatch.

Delivery timelines may vary depending on:

Delivery location

Availability of logistics services

Weather conditions

Public holidays

Festivals or periods of high order volume

Circumstances beyond our reasonable control

Remote and certain non-serviceable locations may require additional delivery time

The delivery timeline provided is an estimate and should not be considered a guaranteed delivery date

Applicable shipping charges, if any, will be displayed at the time of checkout before the order is placed.

From time to time, Below 42 may offer free shipping on selected products, order values, locations, or promotional campaigns.

Customers are responsible for providing a complete and accurate delivery address, including:

• Name of recipient
• House/building number
• Street/locality
• City
• State
• PIN code
• Contact number

Below 42 shall not be responsible for delays, failed deliveries, or additional charges arising from an incorrect or incomplete delivery address provided by the customer.

If you notice an error in your delivery address after placing an order, please contact us as soon as possible. We will make reasonable efforts to update the address before dispatch, but an address change cannot be guaranteed once the order has been shipped.

Our logistics partner may make multiple delivery attempts depending on its operational policy.

If the customer is unavailable, provides an incorrect address, refuses delivery, or otherwise prevents successful delivery, the order may be returned to our facility.

Any re-shipment may be subject to applicable shipping charges.

Our products are carefully packed before dispatch. However, in the unlikely event that your package arrives damaged, leaking, tampered with, or with products missing, please contact us as soon as possible and preferably within 48 hours of delivery.

For faster resolution, please provide:

• Order number
• Photographs of the outer package
• Photographs of the damaged/leaking product
• Photographs of the shipping label
• A short unboxing video, if available

We may request additional information where reasonably necessary to investigate the issue.

Depending on the circumstances, Below 42 may provide a replacement, refund, or another appropriate resolution.

If you receive a product different from the one ordered, or an item is missing from your order, please notify us within 48 hours of delivery.

After verification, we may arrange a replacement or refund for the affected product, as applicable.

While we work with our logistics partners to ensure timely delivery, Below 42 cannot be held responsible for delays caused by circumstances beyond our reasonable control, including natural events, severe weather, strikes, transportation disruptions, government restrictions, or other unforeseen circumstances.

We will, however, make reasonable efforts to assist customers in tracking delayed shipments.

If an order is returned to Below 42 because of an incorrect address, repeated failed delivery attempts, refusal to accept the shipment, or unavailability of the recipient, we may contact the customer regarding re-shipment.

Additional shipping charges may apply for re-shipment.

Unless specifically stated on our website, Below 42 currently ships orders within India only.

Any international shipping, if introduced in the future, will be subject to separate terms, shipping charges, customs duties, taxes, and applicable regulations.